If you have a question regarding your Season Subscription, please find those answers here.
Indoors at Greystone Hall:
What is the pricing for tickets?
Preferred Seating: $33
Standard Seating: $28
*Gallery Seating: $20
Student prices reflect a $5 discount.
Stan Hywet, WKSU, and Dobama Theatre members may receive discounts over the phone (1-888-718-4253, opt 1). Make sure member's name and the name on the reservation match. Discounts may not be used on Gift Certificates.
Group rates for groups of 10 or more are reflected on the online ticketing prices. For student group rates, please email firstname.lastname@example.org.
*Please note that there is no handicapped accessible seating in the Gallery section.
Where can i park?
Free parking can be found in the small connected Greystone lot or in the Mill Street Garage directly across the street, just a 30 second walk from Greystone.
Parking is always free on Friday evenings and weekends—Thursday parking in the garage is $2 if you leave the lot before 10pm.
Evening street parking is always free.
DO I NEED MY STUDENT ID IF I’M PURCHASING A STUDENT TICKET?
Yes, the box office will check it when you arrive unless you are under 18. Student pricing only applies to the student, not their guests; to put it another way--for every one student ticket sold, the box office will check for one student ID.
CAN I SWITCH MY TICKET TO ANOTHER NIGHT?
We are happy to switch tickets to another evening with more than 48 hours notice. If you are a season subscriber, you may switch tickets at anytime. OSF considers all sales final and cannot offer refunds for tickets or subscriptions unless for some reason the show does not go on.
Is the theatre handicapped accessible?
Yes! Both the Preferred and Standard seating sections are handicapped accessible. However, the Gallery section is not. Please indicate when purchasing your ticket if you will need assistance from the House Manager.
What are the 'duke's seats'?
In Renaissance playhouses, there was often a seat reserved for royalty that gave special patrons a perfect view of the stage. At Greystone, our two Duke's Seats are ideally placed, extra comfortable, and plain-old fancy. Purchase the (literal) best seats in the house--and $17 of each Duke's ticket is tax deductible!
Are there greenshows at Greystone?
We love the Greenshows just as much as you! But they are best saved for the greenery of our Stan Hywet Hall & Garden stage.
When does the lobby OPEN?
Our fully stocked bar area opens 1 hour before each performance. The theatre opens for seating 30 minutes before curtain.
Is the bar open?
Our beautiful bar will be open for every performance. Full bar service and light snacks.
CAN I PURCHASE AT THE DOOR?
Yes, but of course we cannot guarantee that tickets will be available for that evening's performance. We strongly encourage reserving tickets in advance. We accept cash, check, and credit card at the door.
DO YOU ACCEPT MY CREDIT CARD?
We accept all major credit cards. We also accept cash and checks at the door.
Outdoors at Stan Hywet:
WHAT IS THE PRICING FOR TICKETS?
Preferred Seating: $33
Open Seating: $28
Student Open: $15
Group (10+) Open: $20
Select group rate tickets for groups of 10+ at checkout. Discount applies to the Open section only. No group rates available for the Preferred section.
Stan Hywet, WKSU, and Dobama members may receive member discounts over the phone. Discounts do not apply to gift certificates.
WHAT IS "PREFERRED" AND "Open" SEATING?
Preferred seating includes the first 100 seats in the front and center rows. That’s approximately the first six-seven rows. These are considered by most to be the best seats in the house. When you arrive, you will choose your seat within that first 100, but you are guaranteed a spot within the Preferred section.
Open seating is first-come-first-serve to everything except those first 100.
We highly recommend coming by 7:30 if your party wishes to sit all together.
What if it rains?
We perform rain or shine, so feel free to bring an umbrella or raincoat if you are worried. In the rare event of a total downpour or dangerous weather, we will first postpone the show and have the audience take cover in the nearby Corbin Conservatory. If the weather clears quickly, we will continue the show from where we left off.
OSF will never cancel a show in advance due to weather.
In the rare event that we are forced to cancel the show, patrons are welcome to use their tickets for any other performance in the 2019-20 season. We only ask that rain-out patrons call the ticketing office at 1-888-718-4253 to reschedule their tickets.
WHAT IS THE “PAY WHAT YOU WILL” NIGHT / FREE STUDENT NIGHT?
OSF wants to make Shakespeare accessible and available to our entire community. In an effort to do this, we offer a donation based “Pay What you Will” evening (Thursday, July 4) of our Hamlet. Presale tickets will be sold at the regular price; however, at the door sales the night of the show will be taken on a donation based scale. Pay whatever you can for your ticket…it could be $1, it could be $100. The idea is to have people contribute what is comfortable for their budgets and to help us continue to provide more Shakespeare to our entire community. All PWYW tickets are part of the Open section unless the donation is more than $33 and there is room in the Preferred section, in which case you would be welcome to a Preferred ticket.
Free Student Night is on the second Thursday of Measure for Measure (Thursday, August 1). Presale tickets are sold at the regular price, but at-the-door student tickets are completely free of charge. No advanced free student tickets reservations are available, and all student tickets apply to the open section only. Just bring your student ID (or any other proof of student status) and it will grant you access to the festival. ID for college students is absolutely required, no exceptions. Under 18s do not need an ID. At this time, this event applies only to students, not educators.
IMPORTANT: If parents are dropping their children off at the door, please know that the main gates close at 8:10 and parents will not be able to get into the parking lot to retrieve children at the end of the evening. Please consider a safe and appropriate plan for rendezvous, or reach out to our customer service manager at 330-374-7574 to set up an adult escort out of the grounds to the parents’/guardians’ car.
Do I need to bring my own chair/A blanket?
May I bring my own chairs/blanket?
Sure! But you’ll need to set them up behind the OSF seating and be sure not to block the aisles. Our house manager can help you the night of the show if you have questions.
Am I allowed to bring food/wine?
You are more than welcome to bring a picnic dinner and any food or drink you’d like except alcohol. Stan Hywet’s liquor license prevents us from allowing patrons to bring in their own wine, etc. However, we do sell Barefoot wines and local beers at the concessions tent!
Is there food for purchase?
Patrons may purchase food and beverage on site, if they prefer. The concessions tent has a variety of picnic items for sale: sandwiches, cookies, chips, sodas, coffee, wine, and more. Items come from the Stan Hywet Carriage House Cafe.
Bringing a group to enjoy the performance? Save time and order boxed lunches in advance from Molly’s Café at Stan Hywet to be ready upon arrival. See menu options and information on the Stan Hywet order form here. For more information, call 330.315.3267. Please note orders must be placed with Molly’s Café at Stan Hywet 5 days in advance of show date. More information here.
ARE THERE PICNIC TABLES?
There are a limited number of picnic tables on site at the lagoon and by the butterfly house. However, there are plenty of comfortable places to enjoy your picnic around Stan Hywet. You may bring a blanket and enjoy it on the lawn. You may eat in your seats in front of the stage. There are many benches and hide-a-way places perfect for picnicking scattered amongst the grounds of Stan Hywet.
is the show appropriate for youngsters?
Absolutely. Very young children have loved our past productions and return year after year. It is Shakespeare, so there are innuendos of a sexual nature and heavy content, but nothing gratuitous in our performances. We also highly recommend bringing young ones to our Greenshows. Measure for Measure is on the lighter side, though it is best defined as a tragi-comedy. Hamlet is tragic, but there is still much excitement: sword fights, singing, dancing, and more. The shows are geared to be accessible and exciting to all audiences, especially students.
How should I dress?
You will be walking across a grassy lawn, so consider that as you choose your footwear. There is no dress code, and people have been known wear everything from casual picnic clothes to dressy, night-out-at-the-theatre attire. It does get cool after the sun sets, so please consider bringing a sweater or light coat.
What about the bugs? Are they terrible?
Truly, no. We also offer free “OFF” bug spray at the ticket and concession tents all night long.
Can I explore the grounds of Stan Hywet, too?
Yes! Your ticket grants you access to the gardens beginning at 6:00. The manor house and greenhouses are closed, but feel free to explore the expansive outdoor gardens before the show begins. But don’t miss the Greenshow at 7:30!
What’s a greenshow?
The Greenshow is our pre-show performance that begins at 7:30. Company members entertain you as you picnic with song, dance, parody, sword fighting, and general revelry. It has become an absolute fan favorite at OSF and is not to be missed.
Where do I get my tickets?
Your tickets should be emailed to you so that you may print at home. There is also an option at check out to have the tickets delivered directly to your mobile device.
For those who choose Will Call, there is a white ticketing tent at the bottom of the main Stan Hywet parking lot. You can’t miss it--it blocks the entrance to the festival. If you printed at home, we will simply scan you in there. If you are picking up tickets at will call/purchasing at the door, you may do so there as well.
Can I purchase at the door?
Yes, but of course we cannot guarantee that tickets will be available for that evening. We encourage pre-purchasing if at all possible. We accept cash, check, and all major credit cards at the door.
Do you Accept my credit card?
We accept all major credit cards.
I have a group and want the group rate. Can we pay individually/at the door?
Sorry, no. Payment for a group must be in advance (not at the door) and paid in full for all tickets at the same time. That is the only way we can ensure you receive the group rate.
Can I understand your shows? I don’t see much Shakespeare.
Absolutely. Our shows are designed to be completely accessible. Time and again, people are surprised by their ability to understand and love our Shakespeare. We’ve had children as young as 5 and 6 laughing up a storm.
CAN I SWITCH MY TICKET TO ANOTHER NIGHT?
We can only switch tickets to another evening with more than 48 hours notice. All sales are final. OSF does not offer any refunds for live performances or subscription purchases so long as the performance still goes on. You agree to these terms when purchasing tickets.
My Question isn't answered here.
If you have a question about a ticket you've already purchased or would like to exchange dates, change names on the order, etc., please call the ticketing office at 1-888-718-4253.
If you have a question for our customer service manager regarding any and all things OSF, please call 330-374-7574 or email email@example.com